Contact support
For Türkçe بالعربي support, email Husam Burhan:
If the button does not open your email app, copy the address into your usual email service. Support is by email; response times are not guaranteed.
The publisher can help with plugin instructions, practice content and reported teaching errors. For ChatGPT sign-in, billing, account settings or platform availability, use the OpenAI Help Center.
Report a problem
A short example is usually enough. Include:
- What you asked the tutor to do.
- What happened and what you expected instead.
- The grammar target, conversation mode and plugin version, if known.
- An anonymized sentence or cropped screenshot that shows the issue, if useful.
Please remove names, contact details and other personal information. Do not send passwords, payment information or a full private conversation. Reports are kept in the support email mailbox only.
Common questions
How do I begin?
With the plugin enabled in a compatible ChatGPT experience, send a greeting or ask for beginner Turkish practice. For example: ابدأ معي محادثة تركية للمبتدئين.
Can I change the lesson or ask the questions myself?
Yes. Ask for a different grammar target, topic, city, time or weather. To lead the conversation, say: أنا أسأل وأنت تجيب. You can switch roles again later.
What if the exercise is too difficult?
Ask for a shorter sentence, an Arabic explanation, a hint, or two possible answers. You can also request a recap of what you practiced in the current conversation.
Does the plugin save my progress?
It uses the visible conversation to continue practice. It does not maintain a separate learner account or permanent progress database. Ask for a copyable recap if you want to bring your lesson context into another chat. ChatGPT history and memory are separate platform features governed by your settings.
Is it free? Do I need another account?
The plugin is free and has no separate account or payment system. ChatGPT account requirements, plan charges and usage limits may still apply.
Is this an official A1 course or certificate?
No. It is beginner conversation practice with Arabic support. AI can make mistakes, and the plugin does not award a certificate or guarantee an exam result.
Privacy requests
For personal information you have sent to support, email [email protected] with the subject “Privacy request.” See the privacy policy for details.
The publisher cannot access or delete your ChatGPT conversations or account data. Use your ChatGPT controls, your workspace administrator where applicable, or OpenAI’s Privacy Center for those requests.